Privacy Policy

Your Trust, Our Responsibility - Learn How BiTies Protects Your Personal Data

Effective from - 20-10-25

1. Information We Collect

We may collect the following types of information:

  • Personal details - such as your name, phone number, email address, and postal address.
  • Booking details - including collection and delivery addresses, item descriptions, and preferred time slots.
  • Payment information - processed securely through our trusted payment partners (we do not store full card details).
  • Usage data - like your IP address, browser type, and how you use our website (via cookies or analytics tools).

2. How We Use Your Information

We use your data to:

  • Provide and manage your bookings and deliveries.
  • Communicate about your orders, payments, and updates.
  • Improve our website and customer experience.
  • Send you important notifications or promotional offers (only if you've opted in).
  • Comply with legal obligations or resolve disputes.

3. How We Protect Your Information

We use industry-standard security measures to keep your data safe, including encryption, secure servers, and restricted access. While we do our best to protect your data, no online system is 100% secure - but we constantly review our practices to stay compliant and up to date.

4. Sharing Your Information

We never sell or rent your personal data. We may share limited information only with:

  • Trusted service partners (like payment processors or courier systems) to fulfil your order.
  • Legal authorities if required by law or to prevent fraud.

All partners handling your data follow strict confidentiality and security standards.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or deletion of your data.
  • Withdraw consent for marketing communications.

To exercise these rights, please contact us at "email".

6. Updates to this Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated "20-10-25".

7. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Email: Privacy@bities.co.uk Address: Office Address.